Privacy Policy

Introduction

At Shingle Masters Queens, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information gathered through our website at https://shinglemastersqueens.com/. We are committed to being open and straightforward about our data practices so you always know exactly where you stand with us.

We do not sell your personal information. We do not use it for purposes beyond serving your roofing needs. And we do not share it with third parties for their own commercial benefit.

1. The Information We Collect

We gather information in two ways – through what you share with us directly and through data collected automatically as you browse our Site.

When you reach out to us through our contact form, you may share details such as your name, phone number, email address, the address of the property you need serviced, and a description of your shingle roofing needs. Providing this information is entirely voluntary, and we use it only to respond to your inquiry.

When you visit our Site, certain information is recorded automatically. This includes details such as which pages you visit, the sequence in which you view them, how much time you spend on each page, the type of device and browser you are using, your general geographic location based on your IP address, and the source through which you found our Site. This data is collected in anonymized and aggregated form and cannot be used to identify you personally.

2. How We Handle Contact Form Submissions

Our contact form is the primary way visitors reach out to request shingle roofing estimates or ask questions about our services. When you submit this form, your information goes directly to our team. We use it only for the purpose you intended – to respond to your inquiry, arrange an on-site estimate, or coordinate a project consultation.

We do not pass your contact information to external marketing companies. We do not enroll you in mailing lists without your knowledge. We do not use your submission to build advertising profiles or retarget you online. If we ever believe a referral to another service provider could benefit your project, we will ask for your permission before sharing anything about you.

3. Cookies

Our Site uses cookies to support its basic functions and to help us understand how visitors engage with our content. Cookies are small text files that are stored in your browser when you visit a website.

Essential cookies keep the Site running properly. They support navigation, form functionality, and other core features. Without them, parts of the Site may not work as intended.

Analytics cookies collect anonymized information about how visitors move through our Site – such as which pages are most frequently visited and where visitors tend to exit. This data helps us identify what is working well and where we can improve.

You can manage or disable cookies through your browser settings at any time. Please note that turning off essential cookies may affect how the Site performs for you, though it will not prevent you from viewing our content or contacting our team.

4. Analytics and Website Performance

We use Google Analytics to better understand how people find and use our Site. The data collected through Google Analytics is aggregated and anonymized, meaning it does not identify individual visitors. We use this information to improve our content, refine our Site’s navigation, and ensure we are reaching the right audience across Queens, NY.

If you prefer to opt out of Google Analytics tracking, you can do so by installing the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. To learn more about how Google handles the data it collects, visit https://policies.google.com/privacy.

5. How Your Information Is Used

The information we collect is used exclusively for the following purposes. We use it to respond to shingle roofing inquiries and estimate requests submitted through our Site. We use it to schedule and coordinate on-site property assessments and service appointments throughout Queens. We use it to communicate project updates, confirmations, or follow-up information with you. We use it to evaluate and improve the performance and content of our website. We also use it to fulfill any applicable legal or regulatory obligations under New York State law.

Under no circumstances will we use your information to contact you with unsolicited sales messages, and we will never sell, rent, or otherwise transfer your personal data to a third party for their own purposes.